Privacy Policy
Here at The Ark Asia Pvt Limited we take your privacy seriously. We’re committed to protecting the privacy of any personal information you give us. We will comply with all necessary and related Sri Lankan and global legislation as and when deemed necessary.
We have a philosophy here about the way we use your consent to be contacted (if you give us that consent). If you hear from us, we will always aim to be respectful, relevant and appropriate. If at any time you don’t feel we’ve lived up to our philosophy, please let us know straight away by getting in touch with us.
Please take the time to read this privacy policy, which is part of our terms of use. By using the www.thearkasia.com , including signing up for our newsletter, you are agreeing to be bound by the Terms and Conditions including this privacy policy. This policy explains how we collect, use and store the personal information you provide to us. ‘Personal information’ is information which identifies you or another person, or is capable of doing so.
This policy may change from time to time and, if it does, the up-to-date version will always be available on the www.thearkasia.com . Please note that by continuing to use the www.thearkasia.com site you are agreeing to any updated versions.
Cookie Policy
We use cookies to improve your experience on our site, www.thearkasia.com , and to recommend content that may be of interest to you. You can find out more below about what cookies are, the cookies we use and how to switch off cookies.
You can indicate your acceptance of our use of cookies in accordance with this policy by clicking “OK” in the appropriate place on the banner that appears on our site. However, please note that if you do not click “OK” but you continue to browse the site you will be deemed to have accepted our use of cookies (and what we use them for) in accordance with this policy.
What are cookies?
A cookie is a text file containing small amounts of information which is downloaded to your device when you access a website. The text file is then sent back to our server each time your browser requests a page from the server. This enables us to operate the site more effectively and load the site in such a way as to reflect your personal preferences, based on your previous browsing on The Ark Asia.com as well as keywords we may be able to gather from URLs of webpages from which you accessed The Ark Asia.com. Cookies can also allow us to do various other things, as explained below.
What cookies do we use?
When you visit www.thearkasia.com , the following types of cookies may be downloaded to your device:
Analytical and Performance Cookies
We may use analytics service providers for website traffic analysis and reporting. Analytics service providers generate statistical and other information about the use of the site by using cookies. They allow us to recognise and count the number of visitors and to see how often visitors return to the site, how long they stay and how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. The information generated relating to the site may be used to create reports about the use of the site and the analytics service provider will also store this information.
Advertising and Targeting Cookies
These cookies record your visit to our site, the pages you have visited and the links you have followed to other sites. We will use this information to try and make our site more relevant to your interests. We may also share this information with others, such as other The Ark Asia group companies and other selected third parties, with your written consent.
We work with technology partners to support our website and to provide you with relevant information about the products and services of other The Ark Asia Group companies on our site and on affiliated sites or sites within the advertising networks we work with. We may use cookies on our site to help us to place relevant The Ark Asia group advertising on others’ sites when you visit such sites. We do this because we value your visit to our site and hope that you will be interested in other The Ark Asia offerings when you visit other sites. If you are not happy with this, please see the section of this policy titled “How do I turn cookies off below”.
Strictly Necessary Cookies
These are cookies that are required for the administration and operation of our site. Some cookies that we use are necessary for our site to function properly and to enable you to move around the site and use its features.
Third Party Cookies
Because The Ark Asia have a strong presence on various social networks, we try and make it as easy as possible to share content and to see what content is popular on those networks. We also use Facebook to power the commenting functionality on the site. When we include these social ‘plugins’, it gives those sites the flexibility to use cookies.
Other sites and services (including, for example, advertising networks, providers of external services like web traffic analysis services and content recommendation engines) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
How do I turn cookies off?
If you do not wish us to install cookies or you don’t agree with how we use these cookies in any way, you can change the settings on your internet browser to reject cookies. For more information please consult the “Help” section of your browser or visitwww.aboutcookies.org or www.allaboutcookies.org. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of our site.
How do we collect information from you with Facebook Connect?
When you use www.thearkasia.com you have the option to connect your Facebook account to www.thearkasia.com . If you decide to ‘connect’ your Facebook account, we will gather certain information from your account so that we can display the content on the site in a way that we think would be optimal for your enjoyment of the site.
In order for us to access this information, you will have to manually click the Facebook Connect button on the site. This will trigger a pop-up window from Facebook directly, asking for permission for us to access the data with checkboxes in this pop-up for your Facebook ‘likes’ and ‘Check-ins’.
What information do we collect when you use Facebook Connect?
We collect information on your likes that are included on your Facebook page to try and improve the content on the site. If you choose to connect but do not tick the boxes, we may still have access to your basic information posted on Facebook but not your likes an interests. Rest assured that we do not store your email address, Facebook username or your user ID or any other information from your Facebook profile that could identify you directly.
What information do we collect if you sign up for our newsletter?
If you want to sign up to receive our newsletter we will collect the following personal information from you: your email address, name, date of birth and what you are interested in hearing more about.
Will we use your information for marketing?
We may display offers, promotions, products or services on the site which we think will interest you based upon the information we collect from your cookies and from Facebook Connect.
How else will we use your information?
We may also use your information for the following purposes: To help provide services to you;
- To send you our newsletter if you have signed up to receive it.
- To carry out surveys occasionally and to analyse our user base — ultimately we want to ensure that www.The Ark Asia.com provides everything that you — our audience — is looking for
- To comply with the law
- As we feel is necessary to prevent illegal activity or to protect our interests
Will we share your information with anyone else?
Only if…
- We are required to do so to comply with the law or with the directions of the courts or other authorities
- We feel it is reasonably necessary to prevent illegal activity or to protect our interests
- Other The Ark Asia companies products and services may interest you
We may share some broader statistics and customer profiling information with third parties and other The Ark Asia companies – but we’ll keep it anonymous, so you won’t be identifiable from that data.
How will we make sure our site is secure?
We follow strict security procedures as to how your personal information is stored and used, and who sees it, to help stop any unauthorised person getting hold of it. All personal information you register on this site will be located behind a firewall. We take security extremely seriously but as no system is 100% secure, we can’t completely guarantee the protection of your personal information, any more than any other organisation can. So we can’t accept any liability for the loss, theft or misuse of the personal information which you’ve registered on this website if there is a security breach. If you submit a business proposal to us, your business proposal information will be held subject to the terms and conditions of the Business Proposal Submission Agreement.
How you can access your information
You can request, at any time, access to the personal information we hold about you.
You are entitled to be told by us whether we or someone else on our behalf is processing your personal information; what personal information we held; details of the purposes for the processing of your personal information. You can also request that we correct any personal information which we held about you where it is inaccurate.
Sometimes you may be asked to provide proof of identity before we show you your personal information – that’s so we can prevent unauthorised access.
Talk to us
If you have any queries, comments or complaints regarding this privacy policy, just get in touch. You can contact us through the Contact Us section of this site
[email protected] or write to us at
Number 36, School Lane, Nawala Sri Lanka.
This policy was last updated on 27 January 2016